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    Taming the Trolls

    Decatur Metro | August 13, 2009

    It’s become quite obvious in recent weeks that something has to be done about “blog trolls” that occasionally jump on the site to do necessary damage before bolting.

    For better or worse, the site has become too popular to continue to leave it completely unmoderated at all hours of the day.  I catch a lot of stuff quickly, but recently there have been instances where things get through and sit for just long enough to have an impact.  These days it seems like damage can be done in about 30 minutes.

    So, here’s my first option.  Instead of making everyone get a WordPress account, I’m going to start by checking this box:

    Before a comment appears comment author must have a previously approved comment

    UPDATE: Nothing will change for anyone that’s posted before.  But from here on out, when someone posts for the first time (or changes their email address) their comment will be sent to moderation for approval.  After that, you’re free to comment as frequently or infrequently as before, provided you don’t type any of the magic words or add two or more links to a comment.  Both of these actions have always sent you to moderation.

    Thank you for understanding.

    Categories
    Opinion
    Tags
    moderation is fun

    « Yogurt Tap is Now Open Free-For-All Friday – 8/14/09 »

    39 Responses to “Taming the Trolls”

    1. Eric says:
      August 13, 2009 at 4:15 pm

      Uh oh. Does this mean you’ll be denying those of us who are a bit right of center? :-)

    2. W. Gibbets says:
      August 13, 2009 at 4:20 pm

      What the hell am I gonna do during lunch now!?

    3. Decatur Metro says:
      August 13, 2009 at 4:22 pm

      OK. Thank god. It seems to be allowing all existing commenters to continue to post without sending them to moderation. So only newbies should be affected…and then only once.

      Eric, just for that, you’re headed to solitary for a couple weeks.

      I kid.

      But seriously, I’m sure you’ll see plenty of right wing banter here in the future. Both from new and old. I’ve never blocked based on viewpoint. Even ask those currently under moderation. Anything that follows the rules about attacks goes through.

      • Eric says:
        August 13, 2009 at 4:29 pm

        Just to clarify…I’m not right wing. I’m socially centrist but fiscally conservative. Just want to make that clear so people don’t assume I’m a Sarah Palin fan.

        • cubalibre says:
          August 13, 2009 at 4:44 pm

          Hmmm. When I took “The World’s Smallest Policital Quiz”, my results fell into the “Centrist Libertarian” category…sounds kinda like what you’re saying, so you’re probably not as alone idealogically here as you might think!

        • W. Gibbets says:
          August 13, 2009 at 4:53 pm

          Dude, I knew you were Palin fan, I knew it…

          • Katy at A Life Fulfilled: Atlanta says:
            August 13, 2009 at 5:11 pm

            Don’t fret, Eric. You’re describing me, too.

    4. griftdrift says:
      August 13, 2009 at 4:26 pm

      Check. Check. Check. Is this thing on?

      HELLO SPRINGFIELD! THERE WILL BE NO ENCORE!

      • Decatur Metro says:
        August 13, 2009 at 4:39 pm

        “We salute you, our half-inflated Dark Lord!”

    5. cubalibre says:
      August 13, 2009 at 4:37 pm

      Um, I’ve been posting here awhile, but am not sure I actually know what “The Rules” are beyond no intentional threadjacking, no personal attacks, and no *really* dirty words (I think– maybe those are OK, but don’t know since I haven’t used ‘em)…might be a good time for you to bring up any other no-no’s, DM.

      • Decatur Metro says:
        August 13, 2009 at 5:06 pm

        That’s about it cuba. “No name calling” early on quickly evolved into “no personal attacks” when I realized that there were plenty of more creative ways to insult someone. None of that creates healthy conversation.

        The real dirty words will get you sent to moderation. Depending on the context, I will allow. I really don’t give a flip about the words themselves, but they serve as great indicators of a person’s mood. And if they’re dropping f-bombs, then it’s pretty certain they’re saying a lot of other stuff that isn’t allowed.

        Much of the rest is like privacy laws. Name-calling and attacks of public figures is more tolerated than private figures. And insults directed towards children are not tolerated at all, in that I don’t even acknowledge that they existed. (Yes, I had to deal with that once)

        Also I don’t really allow vague criticism of local businesses, because a lot of times those are trolls too. Specific gripes are always welcome. But things like, “let’s predict which Decatur store will go under next!” is not.

        Thanks for asking. :-)

        • W. Gibbets says:
          August 14, 2009 at 8:12 am

          I have been wondering if attacking myself is allowed. I know it sounds strange, but I feel I need a different sounding board than my wife.

    6. Left Wing says:
      August 13, 2009 at 5:21 pm

      This policy is a direct result of “Mongoose”….I know it….I think.

      • Decatur Metro says:
        August 13, 2009 at 5:33 pm

        Mongoose wasn’t a troll.

        • W. Gibbets says:
          August 14, 2009 at 8:09 am

          Maybe not, DM, but you have to admit he was pretty close. I think he is just used to posting on news pages’ comment sections–which, of course, is the vibe you’re trying avoid.

          • Robbie says:
            August 14, 2009 at 10:43 am

            I always wondered if Mongoose was really DM’s alter ego.

            • W. Gibbets says:
              August 14, 2009 at 11:07 am

              Uhm, that never occurred to me, but…

            • Decatur Metro says:
              August 14, 2009 at 11:28 am

              That explains why I woke up the next morning with no recollection of that entire conversation!

              Gibbs, I can see your point. He really wasn’t open to listening to the opinion of others at all. I hold out hope that most of these folks eventually can be brought around with a bunch of reasonable retorts. In that particular case it didn’t really go that way and he conveniently ignored all points that refuted his position. In all honesty that conversation annoyed me to the point where I couldn’t sleep.

              But really, the trolls that concern me most are the ones who are intent on slandering members of the community.

    7. Steve says:
      August 13, 2009 at 5:27 pm

      DM, keep up the good work. Your have my constant gratitude for what can be a thankless task.

    8. sightseer says:
      August 13, 2009 at 5:39 pm

      Love the troll photo, and thanks for keeping this site up

      • sitting pugs says:
        August 14, 2009 at 8:36 am

        You took my thought right out of my keystrokes.

    9. LA says:
      August 13, 2009 at 5:40 pm

      Stupid trolls…I hate them and their brightly colored hair! :)

    10. CSD Snowflake says:
      August 13, 2009 at 6:04 pm

      Speaking of trolls or, actually, seeing troll dolls on this blog, are they still in fashion? A couple of years ago, they came back real big at Glennwood and I ordered a few from ebay. Now I have a surplus of troll dolls and no more troll aficionados.

    11. rebeccab says:
      August 13, 2009 at 7:12 pm

      Who moderates Mr. Moderator? Mrs. Moderator perhaps?

    12. Brad Steel says:
      August 13, 2009 at 7:44 pm

      I hope there will be a continued high tolerance for smack talk, calling out, and zinging the sanctimonious.

    13. Trudy says:
      August 13, 2009 at 7:58 pm

      I stated my health care reform opinion on a blog yesterday and someone called me a transvestite. LOL!

      • Nelliebelle1197 says:
        August 14, 2009 at 7:39 am

        I’ve always wanted to be a drag queen, so we should have some fun, baby!

    14. Mickey Montana says:
      August 13, 2009 at 8:33 pm

      Did I get in?

      Did I?

      HA! I did! Woo-hoooooo!

    15. Parker Cross says:
      August 13, 2009 at 8:34 pm

      I’ve got to post something, just to see if I’m on the bad girl list.

      • Parker Cross says:
        August 13, 2009 at 8:35 pm

        Dang!

    16. Nelliebelle1197 says:
      August 14, 2009 at 7:38 am

      I’m a socialist. I I just wanted to say that.

      • Decatur Metro says:
        August 14, 2009 at 9:05 am

        Very weird. For some reason this comment, and only this comment from Nellie, was sent to moderation.

        • Nelliebelle1197 says:
          August 14, 2009 at 9:48 am

          It’s a Republican conspiracy. Socialism is a verrry bad word.

    17. Nelliebelle1197 says:
      August 14, 2009 at 9:49 am

      This last comment was tagged for moderation as well. Woohoo! I’m a bad girl!

      • Decatur Metro says:
        August 14, 2009 at 9:54 am

        Weird. I still can’t figure out why.

        • Nelliebelle1197 says:
          August 14, 2009 at 2:00 pm

          It’s because I am a socialist.

    18. SAACJack says:
      August 14, 2009 at 10:24 am

      Eric we must be related.

      • Eric says:
        August 14, 2009 at 10:33 am

        Really, SAACJack? Are you also a pigeon-toed hunchback with webbed feet, cauliflower ear and tinnitis? if so, then we are definitely related.

        And no offense to those who are pigeon-toed, have a hunchback, or cauliflower ear, or tinnitis.

    19. Suni says:
      August 14, 2009 at 12:56 pm

      AHA! Eric, my coworker pal! I’d recognize you anywhere.

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