Onyx – PC & Mac Repairs/Services in Downtown Decatur
Decatur Metro | December 27, 2008Here’s a Decatur business that’s been open since June that I didn’t know about until the owner, Justin Kenagy, sent me a note a few days back.
Onyx Consulting sits behind McDonald’s at 122 Williams St., just north of the Commerce Drive loop in downtown Decatur. From Justin’s email, it sounds like he and his staff have been taking care of all kinds of Mac and PC repairs and consulting since the mid-90s at their Northcrest location. This past June they opened a second location in Decatur, providing the same wide variety of services to our community.
As a Mac user (with a cracked case), I was particularly interested when he said that Onyx did “over 100 Mac warranty repairs a month”. I followed up with him on this, because I wanted to know for sure whether this meant I could take our under-warranty Mac to Onyx instead of navigating the zoo at the Perimeter of Lenox Mall Apple store. Here’s his response:
We do over 100 apple warranty repairs alone per month not to mention all of the non-warranty Mac and PC repairs as well. Unless you want the retail experience and want to check out all the new products, we can indeed save everyone a trip to the mall and then some. The Apple stores refer 10 or more people a day to us to do all the things they either can’t or don’t want to do. We can always beat their flat rate repairs on price and speed as well. Ipods, etc. the works. We’re an authorized dealer as well, but our focus is on service.
Excellent! Just one more errand I won’t need my car for anymore!
P.S. A check of Kudzu shows that both locations have gotten consistent, excellent reviews (Decatur, Northcrest), but let me know your own experiences with Onyx too!