About a week ago, Katy documented her recent troubles with DeKalb’s low-flow toilet rebate over on her Decatur blog “A Life Fulfilled”.

After submitting rebates for the two new, low-flow flush toilets her husband installed in preparation to sell their home, they received a letter from DeKalb County informing them that their application couldn’t be processed because the program had run out of money.

Understandable, right?  Even the best toilet rebate programs sometimes find themselves without a penny to their name.  However, Katy’s major complaint was that all the instructions and info about submitting a rebate and receiving your refund within 60 days, was still sitting pretty on DeKalb County’s website.

A call to the county didn’t ease their mounting toilet-rage.  Her husband’s inquiries about why info was still posted if the program was out of money were expertly returned with DeKalb’s infamous “I’m sorry, but…”s and little else.

According to Katy, the County never took the info that stated refunds would be received within 60 days.

But all is not lost for Katy.  This past Tuesday, DeKalb’s County Commission came to her rescue, replenishing the toilet rebate program with funds once again…

H20. Budget Amendment to the Annual Funding Provided for the Toilet Rebate Program for 2009 (Assigned to the Budget, Finance & Audit Committee – recommended approval) – APPROVED

Jeff Rader’s Commission Office Coordinator, Caroline Enloe, confirms…

Due to the overwhelming response to the rebate program, the funding that was appropriated was exhausted sooner than anticipated. At yesterday’s Board of Commissioners meeting there was a vote to approve additional funding of $75,000 for the toilet rebate program for 2009. These funds are to cover pending requests and new applications through 2009 that meet the criteria for the low flow toilet rebate program. If you made a request and it was returned for lack of funding, you should now be able to request the rebate. I believe pending requests do not need to reapply, but I suggest you call the number for the toilet rebate program 770-270-6243 to confirm.

All is right with the world.