Actually, it never occurred to me to complain to City Hall, because marching into City Hall to complain about a parking ticket would have seemed “petulant” (“insolent or rude in speech or behavior”) to me. I was fully prepared to go to court, and use the “regular” channels to solve this problem, like an ordinary citizen. I’m fully aware that a $15 ticket is not a big deal in the scheme of things, but it was one of those things that just really got my goat. I’m sorry you found my email to DM to be petulant, but I thought it was the best way to vent my frustration without making a specific city employee an inappropriate target. I think Lyn Menne acted above and beyond the call of duty in reaching out to me, and I am really delighted to live in a City that has such friendly and helpful employees.

Paula