Comments on: New DeKalb Library Audiobook Downloads a Mixed Bag

By: Kim

Kim — Wed, 09 Jun 2010 14:38:35 +0000

My bad, Alison. I found a way to search for titles that are available. For other readers, simply use the “FIND” Digital Downloads” form at the top of the collection pages. Awesome! Apologies for gushing on the thread but this is a fantastic service to the public.

By: Kim

Kim — Wed, 09 Jun 2010 14:34:31 +0000

For our friend the librarian, one more user feedback/suggestion I can see your clients would really benefit from – the sort by options should include the ability to sort to the top items that are actually available.

If a visitor wants to grab a book on the way our the door, they will be hard pressed to find a title they can download on the spot otherwise.

By: Kim

Kim — Wed, 09 Jun 2010 14:30:06 +0000

This service took me five minutes to setup on a PC and two minutes to transfer and play the “welcome to overdrive” audio file on my plain old Nokia e71 mobile. This is fantastic for the reading public.

My only feedback at this point is on the collection. It looks like there’s approximately 500 titles right now with the overwhelming majority as fiction titles (a total of 10 history books).

While there is a juvenile collection, there is zero for children and as a parent I can tell you we would wear out a children’s collection if/when it becomes available.

Looking forward to seeing the collection expand! Great offering and appreciated here! -Kim Gokce

By: Parker Cross

Parker Cross — Wed, 09 Jun 2010 01:17:40 +0000

(I just deleted a little rant.) You know what would be really helpful? A little workshop.

By: decatur mom

decatur mom — Mon, 07 Jun 2010 21:02:16 +0000

Okay, thanks! I didn’t look closely enough to see that there was an option other than a 21 day checkout. Will do next time.

By: Allison

Allison — Mon, 07 Jun 2010 20:19:52 +0000

I sent an email through the website on Saturday but haven’t received a reply. Wasn’t sure which category of help to use so I may not have used the right one. I will try to call you tomorrow, though. I’d really like this service to work!

By: Alison

Alison — Mon, 07 Jun 2010 20:14:58 +0000

DecaturMom–Unfortunately you can’t “return” a book early, but if you think you are going to listen quickly, you can select a 7 day or 14 day loan period.

Allison–As far as support is concerned, you can send an email through our web page. Or if you give me call (4/370-8450) I can put you in touch with a staff member who is very familiar with the service.

Alison Weissinger

By: Allison

Allison — Mon, 07 Jun 2010 20:07:43 +0000

I thought of converting the files too late, alas–I had already given up and trashed them because I couldn’t open them.